The strategic response for centralising and adding value to your data: ERP, BI, CRM.
We help our clients create value by rationalising their data processes and management in order to optimize their operational efficiency and decision making.
Based on our client’s particular challenges, we are able to offer the most reasonable solution and tailor it to the context and structure in place. Whether it involves managing all processes and functions, collecting, modelling, and reporting data, or managing and optimizing client relationships, our consultants have a global and operational vision that allows them to respond to specific needs.
The ERP, business intelligence (BI) and CRM market has evolved. Thus ERP contains an important part of the essential data for functional and operational managers. However, this information is not always usable in its initial state.
Integrated software publishers offer solutions that include decision making aids, and publishers of decision making software have created tools adapted directly for the market’s leading ERP solutions.
- VIRTUALIZATION FOCUS
- ERP FOCUS
- Needs analysis, solutions selection, and specifications writing
- Process and organization improvement
- Risk management
- Change management
- Convergence studies to confirm the functional suitability of the ERP for existing processes and to minimize specific development projects
- Installation and configuration
- Training of users and trainers
- ERP administration
- Administration of the ERP system's general architecture
- Version migration and updating
- Performance optimization
- Development of specific additional applications
- BI FOCUS
- Needs analysis
- Defining trade indicators
- Architectural advice
- Evaluation of commercial solutions (ETL tools, database selection, data reporting products...)
- Design and creation of complex data warehouses and data collection processes
- Design and development of user reports that provide reliable, clear, and appropriate data (reporting tools, simulation tools, states...)
- Data warehouse and decision support technology maintenance
- Client team training
- Integration of Business Objects, IBM WebSphere DataStage, Cognos, Informatica...
- CRM FOCUS
- Audit of existing architecture
- Analysis of context and issues related to integration
- Perimeter definition
- Architecture design
- Evaluation of commercial solutions (RFI/RFP)
- Detailed design and production
- User assistance during change
- Solution test and release
- Feedback definition and analysis
It is through experience that Groupe onePoint now has a team of functional and technical consultants that have installed the biggest ERPs on the market as part of international projects: SAP, Oracle Applications, PeopleSoft, as well as other solutions such as JD Edwards, Adonix...
We get involved at the following levels:
At the heart of company strategies, business intelligence solutions allow for the pertinent and rapid decision making that has become indispensible to all levels of an organization. Our role consists of implementing the means, tools, and methods in order to collect, consolidate, model, and report strategic data in order to facilitate decision making and provide managers with a holistic view of all activities.
We get involved at the following levels:
Groupe onePoint installs CRM tools by relying on its consultants’ expertise with the best solutions on the market. Client relationship management systems must allow managers to better understand their clients in order to adapt and personalize their products and services.
The implementation of CRM solutions requires a change in the company’s entire organization, as it involves structural, skill, and behavioural changes. Additionally, to efficiently support the business processes, the CRM requires a modern architecture.
We get involved at the following levels:
